One of BCG’s key strengths and, perhaps, its most significant differentiator is the way we work collaboratively with clients as we develop and implement innovative strategies. On one recent case, I had the chance to work directly with senior physicians and administrators of a large health care system to develop a long-term growth strategy. It was exciting to be part of a team that was bringing a unique and bold perspective to a tough competitive and regulatory environment. We customized our recommendations by working closely with several client teams, incorporating their extensive clinical and market expertise into the strategic plan we created.
During our final presentation, a board member commented that our work was the most robust strategic plan he had seen in his 25 years in health care. I felt this success was a direct result of our ability to collaborate with management, understand the problems they faced, and then use our expertise to find creative solutions.